Customer Service Representative

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Website LaSalle Bristol

Differentiation through service & innovation

Our Elkhart office is seeking to fill a Customer Service Representative position for Aftermarket customers. This position services internal and external customers by entering sales orders with high degree of accuracy and communicating product availability for a large number of SKUs. Excellent communication and problem solving skills are needed. Job responsibilities are performed with routine and significant use of AS400, telephone, fax and/or email. The work is conducted in a fast paced environment and requires multi-tasking and working with a variety of people. Preferred candidates will possess:

· 3 years+ customer service experience

· Excellent communication skills

· Attention to detail

· MH/RV industry experience

· Aftermarket experience preferred

· Product knowledge

· AS400 experience

· Proficient use of English language

· Proficient Keystroke Speed

· Enjoy working in fast paced environment

· Ability to multi-task

Job Type: Full-time

Pay: $16.00 – $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 3 years (Preferred)

Communication method(s) used:

  • Email
  • Phone

Job Duties:

  • Answer incoming customer inquiries
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies
  • Other duties as requested

This Company Describes Its Culture as:

  • Detail-oriented — quality and precision-focused
  • Outcome-oriented — results-focused with strong performance culture
  • Team-oriented — cooperative and collaborative

This Job Is:

  • Open to applicants who do not have a college diploma

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

To apply for this job email your details to jmccuen@lasallebristol.com

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